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I can't connect

PostPosted:Sat Mar 16, 2019 3:14 pm
by Jack Skywalker
There's already some time I can't connect to KR server. The first time it happened I thought the server was down so I didn't come here, but now I see the server is up and it still just displays "Awaiting connection..." message forever when I try to connect. And it's not my internet cause I can play on other servers normally.

Re: I can't connect

PostPosted:Sun Mar 17, 2019 4:55 pm
by Elsecaller
D: I Hope We Can Get That Fixed Soon. We Need A Skywalker!

Re: I can't connect

PostPosted:Mon Mar 18, 2019 4:03 am
by jawfin
Try again now. I white-listed your IP so if it now works we'll know your game client behaves like a software attack - for whatever reason!

Re: I can't connect

PostPosted:Sat Mar 23, 2019 8:03 pm
by Jack Skywalker
I'll only have the opportunity to test my connection from my home IP one or two weeks from now, but I've just tried connecting from the dorm's internet (the one I'm using at this moment) and it happens the same thing. I can play on other servers but not KR.

Re: I can't connect

PostPosted:Sun Mar 24, 2019 7:00 am
by jawfin
Try again from that connection.

Re: I can't connect

PostPosted:Sat Mar 30, 2019 2:07 pm
by Jack Skywalker
I'm already home again and I tried connecting from here, but I still get the "Awaiting connection..." message. Also both KR1 and KR2 IP's are saved on my favorites list, but the server names don't appear, the list only shows their IP's like if the servers were down (Idk if that means anything).

Re: I can't connect

PostPosted:Sat Mar 30, 2019 2:26 pm
by John
Might try running command prompt and do: ping 192.223.29.244
Also might be firewall(but you said you could connect to other servers so probably not), press the windows key and type firewall and click the "Allow programs/apps through windows firewall" option and make sure jedi academy multiplayer if allowed through.

Re: I can't connect

PostPosted:Sat Mar 30, 2019 11:07 pm
by jawfin
Your home IP is definitely white-listed, the KR firewall isn't touching you. And, it never occurred to me that you'd just be trying to connect to a non-existent server, so like John said, also try connecting directly to KR via "/connect 192.223.29.244" in the JKA console.

Re: I can't connect

PostPosted:Fri Apr 05, 2019 4:01 pm
by MadonLightstorm
I just had same thing happen to me, jack skywalker, at first KR server was in my favorites and then it diseapered and I tried connecting to it said "waiting connection 1..2..3..4..5' it was if I was connecting to a server that never existed, then suddenly master server list went down, so I wanted to find KR discord or any kind, to see if this has happened to anyone, try to see what's going on around here, I sure hope jka didn't die or anything that'd be sad entirely and I hope they didn't shut off sorten things also in process.

I wanted to see who was all effected by this, was hoping someone was still left alive at kr, then I found kr's discord, login'd into it, I hope they didn't limit NA to US servers or put limitations on stuff, that'd be even more sad, cause that mean, we'd be cut off from one other, unable to see each other or friends, or old collegues , now servers that survived my favorites are JOF and JAWA and Hidden Spy's server, but KR server went blank and diseapered from list .

I must've tried like 3-5 times to add KR to my favorites it won't let me do it. :|

Re: I can't connect

PostPosted:Sat Apr 06, 2019 12:29 pm
by Jack Skywalker
John wrote: Might try running command prompt and do: ping 192.223.29.244
Now this is a weird result... all the packets were lost. :?
Image

Re: I can't connect

PostPosted:Sun Apr 07, 2019 6:49 am
by jawfin
You could try a tracert to see how far through the hops its progressing. Here's what mine looks like from Brisbane, Australia: -
Code: Select all
C:\WINDOWS\System32>tracert 192.223.29.244

Tracing route to v-192-223-29-244.unman-vds.inap-dallas.nfoservers.com [192.223.29.244]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     3 ms     4 ms     3 ms  rdl1-l101.bng.optusnet.com.au [106.70.0.1]
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6    19 ms    18 ms    19 ms  211.29.126.226
  7    18 ms    18 ms    17 ms  198.142.139.112
  8   175 ms   180 ms   189 ms  203.208.177.125
  9   178 ms   178 ms   178 ms  203.208.172.234
 10   181 ms   182 ms   181 ms  te-0-2-0-0-pe02.529bryant.ca.ibone.comcast.net [75.149.231.241]
 11   179 ms   180 ms   180 ms  be-11083-cr02.sunnyvale.ca.ibone.comcast.net [68.86.84.13]
 12   177 ms   178 ms   178 ms  be-11015-cr02.losangeles.ca.ibone.comcast.net [68.86.86.98]
 13   210 ms   225 ms   217 ms  be-11523-cr01.houston.tx.ibone.comcast.net [68.86.87.174]
 14   209 ms   220 ms   238 ms  be-12324-cr02.dallas.tx.ibone.comcast.net [68.86.84.110]
 15   205 ms   205 ms   320 ms  be-12441-pe01.1950stemmons.tx.ibone.comcast.net [68.86.89.206]
 16   208 ms   208 ms   207 ms  96-87-8-78-static.hfc.comcastbusiness.net [96.87.8.78]
 17   214 ms   215 ms   215 ms  border5.ae2-bbnet1.dal006.pnap.net [216.52.191.109]
 18   217 ms   216 ms   221 ms  inap-b2.e5.router.dallas.nfoservers.com [74.91.120.254]
 19   223 ms   222 ms   222 ms  v-192-223-29-244.unman-vds.inap-dallas.nfoservers.com [192.223.29.244]

Trace complete.

Re: I can't connect

PostPosted:Sun Apr 07, 2019 4:37 pm
by Jack Skywalker
Mine looks like this:
Code: Select all
C:\Windows\system32>tracert 192.223.29.244

Rastreando a rota para v-192-223-29-244.unman-vds.inap-dallas.nfoservers.com [192.223.29.244]
com no máximo 30 saltos:

  1     1 ms    <1 ms    <1 ms  192.168.0.1
  2     2 ms     2 ms     2 ms  10.10.5.234
  3     2 ms     3 ms     2 ms  10.10.5.233
  4    36 ms     2 ms     2 ms  10.10.8.249
  5     5 ms     7 ms     4 ms  205.22.125.189.static.impsat.net.br [189.125.22.205]
  6   113 ms   112 ms   113 ms  ae1-300G.ar5.MIA1.gblx.net [67.17.94.249]
  7     *        *        *     Esgotado o tempo limite do pedido.
  8     *        *        *     Esgotado o tempo limite do pedido.
  9   113 ms   113 ms   113 ms  mai-b1-link.telia.net [213.248.84.80]
 10   127 ms   126 ms   126 ms  atl-b24-link.telia.net [62.115.113.48]
 11   127 ms   127 ms   130 ms  atl-b22-link.telia.net [62.115.113.24]
 12   143 ms   142 ms   144 ms  dls-b21-link.telia.net [80.91.246.75]
 13   144 ms   143 ms   143 ms  internap-ic-140173-dls-bb1.c.telia.net [213.248.73.194]
 14   144 ms   144 ms   144 ms  border5.ae1-bbnet1.dal006.pnap.net [216.52.191.44]
 15     *        *        *     Esgotado o tempo limite do pedido.
 16     *        *        *     Esgotado o tempo limite do pedido.
 17     *        *        *     Esgotado o tempo limite do pedido.
 18     *        *        *     Esgotado o tempo limite do pedido.
 19     *        *        *     Esgotado o tempo limite do pedido.
 20     *        *        *     Esgotado o tempo limite do pedido.
 21     *        *        *     Esgotado o tempo limite do pedido.
 22     *        *        *     Esgotado o tempo limite do pedido.
 23     *        *        *     Esgotado o tempo limite do pedido.
 24     *        *        *     Esgotado o tempo limite do pedido.
 25     *        *        *     Esgotado o tempo limite do pedido.
 26     *        *        *     Esgotado o tempo limite do pedido.
 27     *        *        *     Esgotado o tempo limite do pedido.
 28     *        *        *     Esgotado o tempo limite do pedido.
 29     *        *        *     Esgotado o tempo limite do pedido.
 30     *        *        *     Esgotado o tempo limite do pedido.

Rastreamento concluído.
When I did the command again, the same thing happened, I got "request timed out" messages after the line with "border5.ae1-bbnet1.dal006.pnap.net [216.52.191.44]" IP.

Re: I can't connect

PostPosted:Sun Apr 07, 2019 11:21 pm
by jawfin
Some hops won't respond to a ping, they are not public facing machines, i.e. not website hosts; they are just there as Internet nodes, so won't respond to ICMP requests, thus, timeout. But, as you get closer to the server you starting to get closer to a public zone and they should be responding.

(Fun fact: did you know that *any* device online which does not treat ICMP packets correctly are not technically considered part of the Internet? Go figure.)

So it looks like your problem is upstream. As a test you could try to wifi-hotspot your phone, or USB modem it (any smart phone should be able to do either of those things these days) and see if you can connect with that. At least we will confirm whether the problem is in your PC, the Internet, or the server.

Failing all that you may just have to swing a golf ball retriever around in a garage to keep your sabering skills up!

Re: I can't connect

PostPosted:Sat Apr 13, 2019 12:46 pm
by Jack Skywalker
This is the tracert from the dorm's internet:
Code: Select all
C:\WINDOWS\system32>tracert 192.223.29.244

Rastreando a rota para v-192-223-29-244.unman-vds.inap-dallas.nfoservers.com [192.223.29.244]
com no máximo 30 saltos:

  1     3 ms     1 ms     1 ms  192.168.0.1
  2     3 ms     1 ms     1 ms  192.168.10.1
  3     7 ms     7 ms     5 ms  10.10.5.42
  4     3 ms     5 ms     6 ms  10.10.5.41
  5     6 ms     6 ms     3 ms  user.1-239-236-186.users.net-rosas.com.br [186.236.239.1]
  6     9 ms    10 ms     9 ms  205.22.125.189.static.impsat.net.br [189.125.22.205]
  7   115 ms   117 ms   115 ms  ae1-300G.ar5.MIA1.gblx.net [67.17.94.249]
  8     *        *        *     Esgotado o tempo limite do pedido.
  9     *        *        *     Esgotado o tempo limite do pedido.
 10   118 ms   116 ms   117 ms  mai-b1-link.telia.net [213.248.84.80]
 11   134 ms   132 ms   134 ms  atl-b24-link.telia.net [62.115.114.218]
 12   133 ms   178 ms   228 ms  atl-b22-link.telia.net [62.115.113.24]
 13   150 ms   149 ms   147 ms  dls-b21-link.telia.net [80.91.246.75]
 14   149 ms   147 ms   151 ms  internap-ic-140173-dls-bb1.c.telia.net [213.248.73.194]
 15   150 ms   147 ms   151 ms  border6.ae1-bbnet1.dal006.pnap.net [216.52.191.45]
 16     *        *        *     Esgotado o tempo limite do pedido.
 17     *        *        *     Esgotado o tempo limite do pedido.
 18     *        *        *     Esgotado o tempo limite do pedido.
 19     *        *        *     Esgotado o tempo limite do pedido.
 20     *        *        *     Esgotado o tempo limite do pedido.
 21     *        *        *     Esgotado o tempo limite do pedido.
 22     *        *        *     Esgotado o tempo limite do pedido.
 23     *        *        *     Esgotado o tempo limite do pedido.
 24     *        *        *     Esgotado o tempo limite do pedido.
 25     *        *        *     Esgotado o tempo limite do pedido.
 26     *        *        *     Esgotado o tempo limite do pedido.
 27     *        *        *     Esgotado o tempo limite do pedido.
 28     *        *        *     Esgotado o tempo limite do pedido.
 29     *        *        *     Esgotado o tempo limite do pedido.
 30     *        *        *     Esgotado o tempo limite do pedido.

Rastreamento concluído.
This ones are using my phone's 4G internet:
Code: Select all
C:\WINDOWS\system32>tracert 192.223.29.244

Rastreando a rota para v-192-223-29-244.unman-vds.inap-dallas.nfoservers.com [192.223.29.244]
com no máximo 30 saltos:

  1     3 ms     4 ms     2 ms  172.20.10.1
  2     *        *        *     Esgotado o tempo limite do pedido.
  3     *        *        *     Esgotado o tempo limite do pedido.
  4     *        *        *     Esgotado o tempo limite do pedido.
  5     *        *        *     Esgotado o tempo limite do pedido.
  6     *        *        *     Esgotado o tempo limite do pedido.
  7     *        *        *     Esgotado o tempo limite do pedido.
  8   207 ms   100 ms    98 ms  et2-0-0.rio6.rio.seabone.net [213.144.160.113]
  9   147 ms   135 ms   101 ms  et4-1-0.sanpaolo8.spa.seabone.net [195.22.219.75]
 10   110 ms    70 ms    82 ms  ntt-verio.sanpaolo8.spa.seabone.net [149.3.181.65]
 11   198 ms   214 ms   270 ms  unknown.r20.miamfl02.us.bb.gin.ntt.net [129.250.2.196]
 12   226 ms   236 ms   239 ms  ae-2.r21.miamfl02.us.bb.gin.ntt.net [129.250.3.134]
 13   744 ms   282 ms   840 ms  ae-4.r22.dllstx09.us.bb.gin.ntt.net [129.250.2.219]
 14   208 ms   517 ms   246 ms  ae-2.r11.dllstx09.us.bb.gin.ntt.net [129.250.5.14]
 15     *      205 ms   215 ms  ae-1.a01.dllstx09.us.bb.gin.ntt.net [129.250.3.30]
 16   213 ms   214 ms   203 ms  ae-0.internap.dllstx09.us.bb.gin.ntt.net [130.94.195.2]
 17   223 ms   212 ms   207 ms  border5.ae1-bbnet1.dal006.pnap.net [216.52.191.44]
 18   286 ms   274 ms   306 ms  inap-b2.e5.router.dallas.nfoservers.com [74.91.120.254]
 19   309 ms   283 ms   292 ms  v-192-223-29-244.unman-vds.inap-dallas.nfoservers.com [192.223.29.244]

Rastreamento concluído.
Code: Select all
C:\WINDOWS\system32>tracert 192.223.29.244

Rastreando a rota para v-192-223-29-244.unman-vds.inap-dallas.nfoservers.com [192.223.29.244]
com no máximo 30 saltos:

  1     3 ms     1 ms     1 ms  172.20.10.1
  2     *      380 ms   327 ms  209.95.50.2.static.midphase.com [209.95.50.2]
  3   240 ms   299 ms     *     185.7.225.178.static.100tb.com [185.7.225.178]
  4   195 ms   205 ms   262 ms  be4450.rcr21.b007023-2.jfk05.atlas.cogentco.com [38.104.74.45]
  5   198 ms   172 ms   191 ms  be2809.ccr31.jfk05.atlas.cogentco.com [154.54.81.201]
  6   178 ms   172 ms   193 ms  be3294.ccr41.jfk02.atlas.cogentco.com [154.54.47.217]
  7   199 ms   185 ms   178 ms  be2806.ccr41.dca01.atlas.cogentco.com [154.54.40.106]
  8   219 ms   217 ms   246 ms  be2112.ccr41.atl01.atlas.cogentco.com [154.54.7.158]
  9   332 ms   284 ms   227 ms  be2687.ccr41.iah01.atlas.cogentco.com [154.54.28.70]
 10   292 ms   277 ms   290 ms  be2441.ccr31.dfw01.atlas.cogentco.com [154.54.41.66]
 11     *      232 ms     *     be2938.rcr21.dfw04.atlas.cogentco.com [66.28.4.18]
 12   238 ms   323 ms   280 ms  be3795.nr51.b028597-0.dfw04.atlas.cogentco.com [154.24.61.202]
 13   271 ms   277 ms   221 ms  38.140.239.18
 14     *        *      265 ms  border5.ae1-bbnet1.dal006.pnap.net [216.52.191.44]
 15   322 ms   388 ms   345 ms  inap-b2.e5.router.dallas.nfoservers.com [74.91.120.254]
 16   230 ms   227 ms     *     v-192-223-29-244.unman-vds.inap-dallas.nfoservers.com [192.223.29.244]
 17  2154 ms   511 ms   300 ms  v-192-223-29-244.unman-vds.inap-dallas.nfoservers.com [192.223.29.244]

Rastreamento concluído.
I connected to the server normally using my phone's internet (despite the high ping), but I got kicked right after that... lol

Re: I can't connect

PostPosted:Sat Apr 13, 2019 8:31 pm
by Elsecaller
Have You Tried Reinstalling The Game Completely? I Don't Know If That Will Help But Its Worth A Try.

Re: I can't connect

PostPosted:Sat Apr 13, 2019 9:25 pm
by jawfin
I wasn't sure if that was you, sorry. But you did say " connect server normally" - but here is the connection you used: -
IP : 173.244.217.90
Name : -[KR]-Jack-Skywalker-
Hostname : adf4d95a.setaptr.net
ASN : 32780
ISP : WestHost
Organisation : Hosting Services Inc
Country : United States
State/Region : Kansas
City : Lenexa

That is a proxy, whether you knew it or not (maybe attached to your antivirus).
As Dorothy would say: "Toto, I've a feeling we're not in Kansas anymore".
If that's the only way you can join let me know and I'll bypass the firewall for the proxy you use.

Re: I can't connect

PostPosted:Mon Apr 15, 2019 12:53 am
by Jack Skywalker
Jawfin wrote: That is a proxy, whether you knew it or not (maybe attached to your antivirus).
This happened when I was using my phone's internet, and I don't have a proxy set on my computer (I've already used it to play on KR server before without any problem). The problem is phone 4G internet sucks to play JKA, and I also have a 100 MB use limit on it, so it wouldn't help that much if I could connect with it using the proxy. I'd really need a fix for the "Request timed out" issue to play on KR :|

Re: I can't connect (solved)

PostPosted:Sat Apr 27, 2019 3:28 pm
by Jack Skywalker
Update: somehow everything is working normally. :D